Archive for August, 2009

August 25, 2009 0

Four types of status update

By in Sociability

With regard to audience, I’ve seen people tend to make one of four types of status update on social networks: Private: I don’t want anyone to be able to see this, just a subset of people. Examples: photos of the kids, don’t want my boss to see comments on a night out, don’t want people [...]

August 17, 2009 3

Why Twitter is not 40% “pointless babble”

By in Sociability

Pear Analytics just published a whitepaper stating that 40% of tweets are “pointless babble”. This research has been captured by the mainstream media, as well as many blogs. The main conclusion I took from this research is that I won’t be hiring Pear Analytics anytime soon. The research method is so poor that any conclusions [...]

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August 6, 2009 2

Last.fm, intrusive advertising, and good feedback

By in Advertising, Brand, Customer Experience

I love last.fm. Normally it looks like this: Sometimes, they brand whole pages with big music events like Lollapalooza: I’m OK with this. It’s very much in the background, I can engage with it if I want, or I can ignore it. It doesn’t take away from my core experience at last.fm – listening to [...]

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August 3, 2009 12

Personal Analytics and the social web ‘signal vs. noise’ problem

By in Sociability

Last year, my colleague Karen Groenink and I were doing some work around social software and put together a theory we called ‘Personal Analytics’. The problem we had observed was that in the most popular social software sites, there were very few feedback loops for the people publishing content. On top of that, these sites [...]

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