One of the most common set of questions I’m asked by people trying to understand the rise of the social web, and how it will impact their business is: Is Facebook a fad? Why do people spend so much time using it? How does Facebook work? Why are businesses on it? In almost all cases [...]
Archive for December, 2011
We communicate with four, but consume from many more.
By Paul Adams in SociabilityWhen I talk about how how social networks are structured, certain things always resonate with people. One of these is that although the average Facebook user has 130 friends, they only communicate directly with four of those people in any given week. Direct communication includes likes and comments on their posts, posts on their wall, [...]
Forget destinations. Your brand is everywhere and nowhere.
By Paul Adams in MarketingWe’ve been conditioned to think about destinations for our marketing activity. Our physical store, our website, our micro-site, our e-commerce site. Many ad dollars are spent on driving traffic to specific destinations, where we’re confronted with a very controlled experience designed to elicit specific reactions and build specific perceptions and associations. This has been especially [...]
Facebook and one-night stands
By Paul Adams in MarketingMany people ask me for tips on being successful on the Facebook platform. There are many answers to this question, but for the most part, people don’t need tactical tips, they need to change their whole approach. Over the past 50 years, the advertising industry has taught us to think about campaigns. One off efforts [...]
Why marketers misunderstand Facebook
By Paul Adams in AdvertisingWe are experiencing the sixth great communication transformation brought about by new technology. Each transformation dramatically changed our perception of our world, and each was initially misunderstood. With each transformation, people made the same mistake. They looked at the new medium, and applied their ways of working with existing media to the new medium. The first [...]
