Archive for the ‘Sociability’ Category

October 9, 2009 1

The absence of mental models on social networks

By in Sociability, User Experience

I’m a big believer in mental models and often structure research questions around them. From understanding news to finance to communication, I try to understand what people’s mental models are, and how we might better support them through design. Recently however, I’ve observed something that I hadn’t experienced before: the absence of a mental model. [...]

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September 29, 2009 6

Four steps to a meaningful Social Web

By in Sociability

Our real life relationships are not bounded by accepting/ignoring/blocking/following, they are far more complicated than that. The social web is still very early in its development and is likely to take years to mature. We’re only yet building Connections and Groups. Relationships are starting to form in places as systems learn from people’s interactions (email, [...]

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September 17, 2009 0

The local maximum of social media

By in Brand, Sociability, Social Media

Tara Hunt as published a nice presentation on how people need to “forget about social media strategies, and think about customer-centric business strategies”. I’ll add another layer of complexity. They also need to stop thinking about what people do on the web, and start thinking about how the web fits into the rest of people’s [...]

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August 25, 2009 0

Four types of status update

By in Sociability

With regard to audience, I’ve seen people tend to make one of four types of status update on social networks: Private: I don’t want anyone to be able to see this, just a subset of people. Examples: photos of the kids, don’t want my boss to see comments on a night out, don’t want people [...]

August 17, 2009 3

Why Twitter is not 40% “pointless babble”

By in Sociability

Pear Analytics just published a whitepaper stating that 40% of tweets are “pointless babble”. This research has been captured by the mainstream media, as well as many blogs. The main conclusion I took from this research is that I won’t be hiring Pear Analytics anytime soon. The research method is so poor that any conclusions [...]

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August 3, 2009 12

Personal Analytics and the social web ‘signal vs. noise’ problem

By in Sociability

Last year, my colleague Karen Groenink and I were doing some work around social software and put together a theory we called ‘Personal Analytics’. The problem we had observed was that in the most popular social software sites, there were very few feedback loops for the people publishing content. On top of that, these sites [...]

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July 31, 2009 2

Twitter affords more emotional than rational thought

By in Sociability

Top English footballer Darren Bent just got himself in trouble for Tweeting his feelings about his proposed transfer to another club. There is something the same and different about this. Same: Famous people say stupid things in public all the time. This is no different than saying things you will regret in TV interviews or [...]

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June 23, 2009 0

The argument that “email is dead” is a red herring

By in Sociability

For some time now, many, many people have spoken about how email is on the way out as a primary communication channel, and how young people don’t use email unless it is for communicating with “old people”. I think this way of looking at our changing world is a red herring. It assumes that email [...]

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April 13, 2009 0

Homophily and Facebook

By in Sociability

Homophily on Wikipedia Homophily (i.e., love of the same) is the tendency of individuals to associate and bond with similar others. The presence of homophily has been discovered in a vast array of network studies. Within their extensive review paper, McPherson, Smith-Lovin and Cook (2001) cite over one hundred studies that have observed homophily in [...]

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December 23, 2008 2

Twitter is about “Who”, not “How many”

By in Sociability

Stowe Boyd over at /Message writes a nice post questioning some Twitter metrics and analysis being thrown around. I have suggested for a longtime that to ‘get’ Twitter you need to follow 100 people at least, for several weeks. This cursory recitation of stats suggests that there are thousands of users out there happily communing [...]

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